services

Support and Administration

Our services include, at a minimum, minor modifications; troubleshooting and resolution; remote assistance; phone, email, and on-site support during business hours. (Business hours are 8-5 M-F, excluding holidays.)

Managed Services

With this service, your company receives case management, asset management, antivirus monitoring, patch management, remote assistance, and backup monitoring.

Network Monitoring 24x7

Our monitoring service features relevant metrics to ensure uptime, continuity of operations, and problem anticipation. We look for small errors and warning signs early on, so that we can address them before they turn into big problems that may cause outages, downtime, loss of productivity, or corruption of data.

Scheduled Services

If your company has selected this service, our desktop support specialist will visit on a regular basis to address less critical issues that must be done onsite.

IT Management

IT management encompasses Telco service, Telco system, broadband, MFC, printer, hosting, LOB, colocation, webmaster, hardware, POS, cellular

Infrastructure as a Service

This service includes servicing the hardware and software necessary to support your business.